Refund policy
Not the Right Fit? That’s Okay.
We gladly accept returns within 30 days of purchase. To be eligible, your item must be unused, in the same condition as when you received it, and still in its original packaging with the seal intact.
We get it—Flavor’s personal. Even if the heat level sounded right, the ingredients checked out, and the suggested pairings felt tasty... something just didn’t click?
If that’s the case, email us at hotline@karmasauce.com, and let us know what didn’t work for you. We’ll help you find a sauce that’s a better fit because we’re confident there’s a perfect match for you in our lineup—and we want to help you discover it.